Acceptable Use Policy

Last updated: 18 May 2026

This Acceptable Use Policy ("AUP") is part of the GetJabb Terms of Service and the Worker / Service Provider Agreement. It applies to everyone who uses the GetJabb platform.

1. Tasks you must not post, accept, or perform

You must not use the Platform for any task that is illegal, unsafe, abusive, or contrary to public policy in Nigeria, including:

  • Crimes against the person: violence, threats, kidnapping, trafficking, prostitution or sexual services, stalking, harassment, intimidation, female genital mutilation, contrary to (among others) the Violence Against Persons (Prohibition) Act 2015, the Trafficking in Persons (Prohibition) Enforcement and Administration Act 2015, and the Criminal Code / Penal Code.
  • Drugs and controlled substances: possession, sale, or transport, contrary to the NDLEA Act.
  • Weapons: firearms, ammunition, explosives, dangerous tools, contrary to the Firearms Act.
  • Fraud and financial crime: scams, advance-fee fraud, identity theft, fake invoicing, money muling, layering or structuring, contrary to the Cybercrimes (Prohibition, Prevention, etc.) Act 2015 (as amended) and the Money Laundering (Prevention and Prohibition) Act 2022.
  • Unauthorised financial services: deposit-taking, currency exchange outside CBN-licensed channels, unauthorised lending or crowdfunding.
  • Tasks targeting minors in any unlawful way; tasks involving exploitation of vulnerable adults.
  • Tasks that violate intellectual property or privacy (e.g. counterfeit goods, stalking-as-a-service, doxxing).
  • Tasks that interfere with elections or that breach electoral law.
  • Sanctions-listed activity or activity for persons on sanctions, PEP, or terrorist financing lists applicable in Nigeria.

2. Conduct rules

You must not, on or via the Platform:

  • harass, threaten, abuse, dox, or discriminate against any person on grounds of tribe, religion, ethnicity, gender, gender identity, sexual orientation, disability, age, or HIV status (Constitution s.42; Discrimination Against Persons with Disabilities (Prohibition) Act 2018; FCCPA 2018 s.119);
  • post hate speech or incite violence (Cybercrimes Act 2015);
  • circumvent fees, payments, or matching (e.g. paying off-platform);
  • post fake reviews; manipulate ratings; create or use multiple accounts to evade enforcement;
  • share account credentials or sell access to your account;
  • access the Platform with bots, scrapers, or other automated tools without our written consent;
  • attempt to break, probe, or interfere with Platform security;
  • collect personal data of other Users or Workers other than for the specific task at hand;
  • contact a User or Worker outside the Platform for any purpose other than legitimate completion of the current task, or solicit them off-platform for similar future work in breach of the Worker / Service Provider Agreement (section 5.5).

3. Content rules

Content you upload (photos, descriptions, reviews, profile bios, chat) must not:

  • be illegal, defamatory, or obscene;
  • depict minors in inappropriate contexts;
  • include another person's personal data without their consent;
  • include payment card numbers, BVNs, NINs, or other sensitive identifiers shared in error;
  • impersonate any person or business;
  • promote a competing service.

4. Reporting violations

Report violations to safety@getjabb.com or via the in-app safety/report button. Urgent safety threats: call your local NPF emergency line first, then notify us.

5. Enforcement

Violations may lead to warning, content removal, ranking demotion, payout holds, transaction reversals, account suspension or termination, recovery of losses, and reporting to authorities (NPF, EFCC, NFIU, NDPC, FCCPC). We exercise judgement and consider context, but zero-tolerance categories (e.g. sexual violence, weapons, trafficking, fraud) trigger immediate removal.

6. Appeals

Most enforcement decisions can be appealed once at appeals@getjabb.com within 7 days of the decision. We will re-review with fresh eyes and respond in writing with reasons.

Related: Terms of Service · Privacy Policy · Refund, cancellation & dispute policy.

This page is provided for general information and may be updated from time to time. It is not legal advice.

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